Shipping policy

Thank you for shopping at Bazar On Wheel. This Shipping Policy explains how orders placed through bazaronwheel.com are processed and delivered.

1. Shipping Coverage

Bazar On Wheel delivers orders to serviceable locations in India.

Availability of delivery to a particular PIN code may depend on the product, courier partner and delivery network.

If a location cannot be serviced, we may contact the customer to arrange an alternative solution or cancel and refund the affected order.

2. Shipping Charges

Free shipping is available on orders above ₹999, subject to applicable conditions displayed on the website.

For orders below ₹999, any applicable shipping charge will be displayed during checkout before payment is completed.

Additional delivery charges may apply in exceptional circumstances such as certain remote locations, oversized products or special delivery requirements. Any applicable charge will be communicated or displayed before the order is completed wherever possible.

3. Order Processing

After an order is successfully placed, customers may receive an order confirmation by email, SMS, WhatsApp or another available communication method.

Orders are processed after successful order verification and payment confirmation where applicable.

Orders placed on Sundays, public holidays or during major promotional periods may require additional processing time.

4. Delivery Time

Delivery time depends on:

  • Delivery location

  • Product availability

  • Courier partner

  • Public holidays

  • Weather or transportation conditions

  • Other circumstances outside our reasonable control

The estimated delivery information shown during checkout, order confirmation or shipment tracking is an estimate and not a guaranteed delivery date.

5. Shipment Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

Tracking information may take some time to become active after the shipment is handed over to the courier partner.

6. Correct Delivery Information

Customers are responsible for providing complete and accurate:

  • Name

  • Shipping address

  • PIN code

  • Mobile number

  • Other information required for delivery

Bazar On Wheel will not be responsible for delivery delays or failed delivery caused by incorrect or incomplete information provided by the customer.

If you discover an error in your delivery details, contact us immediately.

7. Delivery Attempts

Our courier partner may contact the customer using the mobile number provided with the order.

If delivery cannot be completed because the customer is unavailable, unreachable, refuses delivery or provides an incorrect address, additional delivery or return-to-origin charges may apply where permitted.

8. Damaged Packages

If a package appears visibly damaged, opened or tampered with at the time of delivery, customers should wherever reasonably possible document the condition of the package.

If the product inside is damaged or incorrect, contact Bazar On Wheel promptly and within the return/exchange period with photographs and/or video.

9. Delayed Shipments

Occasionally, orders may be delayed because of circumstances such as:

  • Courier disruptions

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Government restrictions

  • High order volumes

  • Operational or transportation issues

We will make reasonable efforts to assist customers with delayed shipments.

10. Separate Shipments

Orders containing multiple products may sometimes be delivered in separate packages or on different dates depending on inventory location and courier arrangements.

11. Contact Us

For shipping or delivery assistance:

Bazar On Wheel
A1/25, Palam Dabri Road, Basement BOB
Mahavir Enclave, New Delhi – 110045
Phone: +91 8470981222
Email: info@bazaronwheel.com